Your health insurance through REITAN

If you are referred to a specialist by your general practitioner, and the injury is eligible for cover, examination or treatment will be initiated in our quality-assured treatment network within 10 working days from the time we have approved the claim. You also have the possibility of having surgery, X-rays, ultrasound scans and other types of diagnostic examinations covered. Follow-up and rehabilitation after musculoskeletal surgery will also be covered.

If you are diagnosed with a chronic condition during the insurance period, you can have treatment or surgery covered for up to 6 months from the time of diagnosis.

You can also get GLA:D training (Godt Liv med Artrose i Danmark = Good Life with Osteoarthritis in Denmark) covered if you are diagnosed with osteoarthritis in the knees or hips, or if you have a long-term back condition. The training is covered beyond the 6 months from the time of diagnosis.

You can get access to various forms of treatment such as physiotherapy, chiropractic, osteopathy, reflexology and acupuncture for injuries/diseases in the musculoskeletal system. You do not need a doctor’s referral if you are going to physiotherapy.

You have the possibility of getting treatment for psychological problems and mental challenges at a psychologist or psychiatrist. In addition, we also offer emergency crisis assistance in the event of serious, sudden incidents.

You can get treatments from a podiatrist covered if there is a health-related need, e.g. ingrown nails.

You have the possibility of obtaining reasonable and necessary guidance from an authorized dietician if there is a medical assessment that your nutritional status poses a health risk.

You can get advice on well-being and lifestyle by telephone. We offer, for example, tools for managing stress or tools for physical lifestyle changes such as diet and exercise habits.

We help, whether the illness or injury is covered by health insurance or not. With the Health Compass, you gain access to a personal health advisor who can support the insured throughout the entire treatment process. We are ready to assist with guidance and advice on examinations and treatment, injury prevention, as well as complaints and compensation.

Social Counseling
We can provide advice on social matters related to rights in connection with illness, social legislation, public benefits, assistive devices, medication subsidies, and loss of earnings.

Care Inquiry
If you are a colleague or manager of the insured and have concerns about their well-being, you can also contact us. We will then reach out to the insured and offer a care conversation.

Manager Support
As a manager, you can also contact us if you want advice on how to handle an employee’s job situation, career options, and how you can best support your employee in returning to work after long-term absence. We do not need any personal details about the employee, as manager support is provided at an overall level.

You can get treatment for diagnosed gambling addiction (gambling for money). Gambling is covered with 1 course of treatment.

You can get treatment for alcohol, drug and medication abuse. Addiction treatment is covered with 1 course of treatment.

Your health insurance not only provides quick access to examination and treatment for yourself. All your children (yours, mine and ours) under the age of 24 with a civil registry address in Denmark, Sweden, Norway, the Faroe Islands, Greenland or Germany are automatically covered.

Your child has access to the same coverage as yourself through the insurance but in addition you can also receive family counselling, if your child's mental wellbeing is poor. The therapist can, based on a professional assessment, write a professional note who can support primary contact for PPR, general practitioner, social worker, school or similar. Family counseling takes place digitally.

Please note that cover ends on the day the individual child turns 24.

We recommend that you register your children online on My page (Min side) under “Create my family” (Opret min family). That way, we can quickly identify them if they need help via the insurance.

If you are at risk of long-term sickness absence, we offer you an extended interview with one of our health professionals. Depending on the agreement and your wishes, contact can be mediated to your pension company. The pension company can support, advise, and clarify the need for any efforts to maintain your ability to
work.

This coverage includes palliative, preventive, maintenance, and supportive treatment for chronic/persistent or long-term (more than 6 months) disorders of the musculoskeletal system or disorders that affect the musculoskeletal system, such as arthritis, fibromyalgia, migraines, concussions, or sclerosis. We also offer consultations for chronic mental disorders such as ADHD, autism spectrum disorders, eating disorders, anxiety, and depression.

Life changes, and so do our needs. We all go through different and sometimes challenging or demanding life stages where we may feel out of balance. These can include phases such as fertility treatment, menopause, transitioning to senior life, or dealing with long-term illness. We want to help you regain balance and achieve improved quality of life and well-being through a lifestyle program tailored to your life stage.

The program is based on the life stage that challenges you and may include nutritional guidance, exercise advice, habit coaching, as well as screen and sleep hygiene.

The lifestyle program takes place online through video consultations, video messages, and chat.

When serious illness or crisis strikes, most of us need help and support. It can feel lonely and overwhelming to be a family member, and for the person affected by illness or severe life circumstances, everyday life and the future can be turned upside down. We can help you and your family with a support program for patients and relatives, which can involve the entire household and ensure that you are seen, heard, and supported during this difficult period.

We offer a healthcare/psychotherapeutic resource person who acts as a coordinator and can provide emotional and practical support, as well as assist in communication with the municipality, hospital, and public authorities. The resource person can involve other relevant specialists such as a family therapist, sleep specialist, family support consultant, social worker, or financial advisor based on individual needs.

If the serious illness is cancer, you can be offered post-cancer follow-up care after completing the patient support program and primary cancer treatment.