Your health insurance through REITAN

If you are referred to a specialist by your general practitioner, and the injury is eligible for cover, examination or treatment will be initiated in our quality-assured treatment network within 10 working days from the time we have approved the claim. You also have the possibility of having surgery, X-rays, ultrasound scans and other types of diagnostic examinations covered. Follow-up and rehabilitation after musculoskeletal surgery will also be covered.

If you are diagnosed with a chronic condition during the insurance period, you can have treatment or surgery covered for up to 6 months from the time of diagnosis.

You can also get GLA:D training (Godt Liv med Artrose i Danmark = Good Life with Osteoarthritis in Denmark) covered if you are diagnosed with osteoarthritis in the knees or hips, or if you have a long-term back condition. The training is covered beyond the 6 months from the time of diagnosis.

You can get access to various forms of treatment such as physiotherapy, chiropractic, osteopathy, reflexology and acupuncture for injuries/diseases in the musculoskeletal system. You do not need a doctor’s referral if you are going to physiotherapy.

You have the possibility of getting treatment for psychological problems and mental challenges at a psychologist or psychiatrist. In addition, we also offer emergency crisis assistance in the event of serious, sudden incidents.

You can get treatments from a podiatrist covered if there is a health-related need, e.g. ingrown nails.

You can get advice on well-being and lifestyle by telephone. We offer, for example, tools for managing stress or tools for physical lifestyle changes such as diet and exercise habits.

With the Abuse Line, you can get anonymous guidance and advice about problems and challenges of being in or close to a relation with abuse, including suspicions of abuse/overuse.

We help you, regardless of whether your illness or injury is covered by the health insurance or not. With the Health Compass, you get access to a personal health advisor who will follow you through the entire treatment process. We are ready to help you with guidance and advice for examination and treatment, injury prevention as well as complaints and compensation.

You can get treatment for diagnosed gambling addiction (gambling for money). Gambling is covered with 1 course of treatment.

You can get treatment for alcohol, drug and medication abuse. Addiction treatment is covered with 1 course of treatment.

Your health insurance not only provides quick access to examination and treatment for yourself. All your children (yours, mine and ours) under the age of 24 with a civil registry address in Denmark, Sweden, Norway, the Faroe Islands, Greenland or Germany are automatically covered. We recommend that you register your children online on My page (Min side) under “Create my family” (Opret min family). That way, we can quickly identify them if they need help via the insurance.

Please note that cover ends on the day the individual child turns 24.

Life happens and sometimes you need a little help to get by. We are here to make sure, you are taken care of when you are in need of your health insurance.

File your claim online

1. Download and fill out the claim form
2. Once you've filled out the form login with a Danish NemID and upload the form to us. Unfortunately this page is in Danish, but all you need to do is upload the form.
3. We begin to process your claim

The claim process
Your claim will be processed within 1-2 workdays after we receive it. We'll let you know whether your insurance covers the claim or not and how to proceed with booking a treatment or further examination. 

If further information from your physician is required for us to process your claim we'll let you know - as processing time may take longer.

Do you need help?

We are ready to help you with your claim by phone.

Please, call us on +(45) 6520 2120 

Opening hours
Monday-Thursday: 9 am to 4 pm
Friday: 9 am to 3 pm. 

We always cover injuries, illnesses and ailments in accordance with our current insurance conditions. The applicable insurance conditions can be found below or by logging in to My page (Min side) on our website.

1. Conditions of insurance*
2. IPID sheet*
3. Fact sheet

* Only in Danish,